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How To Check Your Credit Card Balance At African Bank

    African Bank is South Africa’s leading financial institution. As such, among other services it issues and administers credit cards for their clients. As a simple way to set up a credit line, these cards are one of their most popular products. And if you wish to use them, it is useful to know how to check your credit card balance at African Bank.

    In this article we will bring information about how you can check your African Bank credit card balance. We will tell you of some options the bank makes available for you to use to check your balance, as well as offer instructions on how you can access each one.

    Keep reading our article and find out more about how to check your African Bank credit card balance!

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    How To Check Your Credit Card Balance At African Bank Via Online Banking

    The most practical way to check your credit card balance at African Bank is by using their internet banking service. You can register for online banking at a branch or do it from home. If that is the case, you will need to access the service’s website on a computer, tablet, smartphone or another device with an internet connection. 

    While on African Bank’s online banking page, you need to tap the “register” button and follow the instructions to complete the registration process. You will need to inform your email, cellphone number and ID to register. During the process, you will need to set up a PIN that will act as a password to access African Bank’s online banking environments.

    Once you have finished your registration, you can return to the online banking page, tap on the “login” button on the top right corner of the page, right next to “register” and log into your internet banking profile. There you will be able to check your credit card balance.

    Check Your African Bank Credit Card Balance Using Your Phone

    A second way to check your credit card balance is to use African Bank’s telephone banking service, which is available for any type of phone. To do so you will need to register for it first, which you can do at the nearest African Bank branch or by completing the same procedure used to access online banking.

    After you finish your registration, you will need to dial *120*255# and read the terms when prompted. If you accept the terms, you will be able to access the telephone banking services and check your credit card balance using them.

    You can also use the information provided on the registration procedure to check your card balance by using apps on your smartphone. One option is to contact African Bank’s Whatsapp banking number.

    First you need to save the number 0600 123 716 to your contacts. Then you must send a message and follow the instructions given on the automated replies. By following the prompts, you will be able to access your credit card balance.

    If you prefer a more robust smartphone banking experience, however, you can download and install African Bank’s smartphone banking application. It is available on the App Store for iOS users and on the Play Store for those who have phones that run on the Android Operating System.

    After you have downloaded and installed the app, all you need to do is launch it, log into your account and your balance will be easily accessible from the main screen.

    Please be mindful when downloading the app to make sure you are about to install the official one. There may be fake apps created to extract your banking information, so it is important to check if the developer and distributor information points to African Bank. This way you can be sure it is the correct app before downloading.

    Now that you have learned more about how to check your credit card balance at African Bank, continue reading our blog and keep yourself informed with other useful tips like this!

    Frequently Asked Questions

    How Do I Register With African Bank App?

    To register to use African Bank’s smartphone application, all you need to do is follow the same steps outlined above to register for online banking. The same information you use to log into your online banking profile should be used to log into the app.

    How Do I Retrieve My African Bank Login Details?

    To recover your login information, you will need to reset your profile information. To do so, you will need to visit your closest African Bank branch and request help from an attendant. During the process, you will receive a message on your registered cellphone number containing your username and a One Time Pin (OTP) to be used to access your account and set a new PIN.

    How Do I Contact African Bank?

    If you need to talk to an African Bank customer service centre representative, you can do so by calling 0861 111 011 or 011 207 4500. Attendants will be ready to help you between 8:00 and 19:00 on weekdays and 08:00 to 18:00 on Saturdays and Sundays. You can also email the customer service centre at CExperience@africanbank.co.za.

    If you need to contact the bank regarding a lost or stolen card specifically, you will have to call 0861 000 555 if you are in South Africa or +27 11 256 9988 if you are anywhere else in the world.