The South African Social Security Agency (SASSA) is a government agency that distributes grants to South Africans in need. It has been the one in charge of paying the Social Relief of Distress benefit valued at R350.
Seeing how this grant has been so important to many South Africans in the last few years, it is important to know how to check your SASSA account balance.
In this article we will show you different ways to check your SASSA balance. We bring information about how to check your balance using USSD codes on a phone, via Whatsapp, in person at a bank branch or a post office and more handy tips.
Keep reading and discover more about how to check SASSA balance!

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How To Check SASSA Balance Via Phone
To access your SASSA balance using your phone, you will need to dial USSD codes. Unstructured Supplementary Service Data (USSD) codes are a sequence of numbers and symbols you can dial to access many features on your phone, and some will allow you to view the balance on your account. There’s a step-by-step guide how learn how to do it:
- Dial *120*3210# on your phone. If this code doesn’t work, try *120*3737#;
- A prompt will appear on your screen. Follow the instructions;
- Type in your ID number;
- When you type the necessary information, the prompt will show your current SASSA balance.
If you are out of airtime, there is another method to check your benefit balance by phone. You will need to type the code 120*69277#, then follow the instructions. SASSA allows beneficiaries to use this method to check their balance without airtime for no money on all mobile networks and service providers.
Remember, you need to use the same number to dial the USSD codes that you informed while making your registration on the SASSA database to apply for grants. This number will have received a confirmation SMS when you have finished applying for grants and is the only one that can be used to access your account.
You also need to have your SASSA card with you, as you may need to use some information on it to see your balance by phone!
If the codes don’t work even after making sure all your information is correct and you are using the same number registered in the SASSA database, contact the Agency to confirm if there are new codes in use.
Can You Check Your SASSA Balance Via Whatsapp?
Yes, it is possible to check your balance using Whatsapp. Here’s how:
- First you need to save the SASSA Whatsapp contact number: 082 046 8553;
- Message this number with the word “SASSA”;
- Reply to the automated message with the word “STATUS”;
- Reply with “YES” when asked if you have a reference number;
- Type in your cellphone number, the same that you have used when applying for grants;
- Type in your reference number.
You can do this operation as many times as you wish and at any hour of the day. It is advisable to do this with your SASSA card at hand.
How To Check SASSA Balance Using An ATM
If you wish to access your benefits account status in a bank branch, you will need to have your SASSA card with you. Since the card works exactly as any other banking card, when you are approved to receive grants, all you need to do is:
- Insert your SASSA card into the ATM credit card slot;
- Type your PIN;
- When choosing transactions, tap on the “Check balance” option;
- Choose how you would like to access your receipt. Your balance will be displayed in the manner you chose to access it.
Now that you know more details on how to check your SASSA balance, keep reading our blog and be informed on many useful practical life tips!
Frequently Asked Questions
How To Check SASSA Balance Online?
You can access your benefits balance on the official SASSA website. This link can be accessed using any device with an internet connection.
How Do L Check My SASSA R350 Payment Date?
When you access your SASSA account status, the date of the next payment will be shown next to your balance statement.
How Do L Check The Balance On SASSA R350 At The Post Office?
Please be aware that post offices are not paying or allowing you to check your benefit status at any location in South Africa any longer. Please use an ATM if you wish to do these operations in person.